Shipping policy

At Scoop Dreams, we are committed to getting your happy mail to you as quickly and safely as possible!

We currently ship to addresses within the United States only. At this time, we do not offer international shipping.

Orders are typically processed within 3–5 business days after payment is received. During sales, promotions, holidays, or periods of high order volume, processing times may be extended.

Shipping rates are calculated at checkout based on the size, weight, and destination of your order. All orders are shipped through trusted carriers such as USPS, UPS, or FedEx.

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.

Delivery times vary based on your location and the shipping method selected at checkout. Scoop Dreams is not responsible for carrier delays, weather-related delays, or other circumstances beyond our control once a package has been shipped.

Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges to resend the package.

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the delivery date. We will work with the shipping carrier to assist in resolving the issue; however, Scoop Dreams cannot guarantee reimbursement for packages marked as delivered by the carrier.

Because all mystery scoop and grab bag selections are randomly curated, shipping weights and package sizes may vary from order to order. This may impact shipping costs.

If you have any questions regarding shipping, please contact us and we will be happy to assist you.

Thank you for supporting Scoop Dreams!